[Webinar] Know Your Shoppers: How to Find & Engage Key Segments

Recorded Webinar

Speakers

  • Rick Kenney
    VP, Industry Strategy | Zaius

  • Jess Jennings
  • Dan Moen
    CMO | Swym

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Why Watch?

Crafting a great customer experience is grounded in knowing your customer. The whole customer. Join this data-driven session to hear the latest customer-centric benchmarks that will help you get to know your shoppers and orchestrate the customer experience across commerce, marketing and service.

What Will I Learn?

How to Identify Your Shoppers

Know who your best, next, and at-risk customers are.

How to Engage at the Right Time

Learn how to engage with the right context, timing, content, and channel.

How to Create Relevant Engagements

Learn how to move beyond marketing to create relevant engagements.

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