In this whitepaper, we’ll break down exactly how to engineer the repeat purchase in order to set your B2C brand up for long term success.
With so many new ecommerce brands popping up every day and thousands of ways to purchase on demand, buyers simply don’t have the same sense of customer loyalty anymore. While brands used to be able to rely on a repeat purchase, today they no longer can.
And yet, it costs 5x more to acquire a new customer than it does to keep your current customers. Repeat purchase rate is incredibly important to building a sustainable B2C business.
In this whitepaper, we will walk you through the current stage of customer loyalty in today's ecommerce, 6 key steps to engineer the repeat purchase, along with examples of brands that have mastered the art of repeat purchase.